Wireless Camera Buyer’s Guide – 2017

Wireless cameras are one of the hottest items in the residential security world today.  With property crime rising in many cities, homeowners want to have the peace of mind of being able to “see what’s going on” at home while they are away.  However, with so many products out there, how do you choose which one? We have compared the top 3 wireless cameras by testing them in our own homes, and rated them based on different categories to help you pick!

Almost every major electronics manufacturer has taken a stab at the wireless security camera, and there is no shortage of new companies being added to the list every day.  However, it is important to understand a little about video surveillance before shopping for a wireless camera.

One of the most common requests we get at Security Central is for security cameras.  But to provide a solution, we have to ask two questions:

  1. What do you want to see? (Security concerns or just general-life activities?)
  2. How do you want to see it? (Onsite recording, cloud, phone app, live view, etc.?)

The answers to these questions should help determine where the cameras are located, how they are connected, how they record, what is being recorded, and how the video is accessed.  This helps us make a recommendation on what type of system to use.

Every video system type has pros and cons, and wireless is no different.

Pros: Wireless cameras provide greater flexibility when it comes to mounting locations, and are generally less expensive and easier to install than a traditional hardwired camera system.

Cons: Wireless cameras typically rely on your Wi-Fi.  Wi-Fi is less secure, less reliable, and has bandwidth limitations.  In addition, your Wi-Fi signal strength can potentially limit mounting locations, especially with outdoor-mounted cameras.  Also, most wireless cameras are not completely wireless.  They still need to be wired to a power source (typically the closest electrical outlet).

If you are looking for a commercial-grade professional security solution, then a wireless camera is not the best choice.  But if you are looking for a simple, cost-effective way to add a new security layer to your home or a general purpose “lifestyle camera,” then read on!

Three of the most common wireless cameras on the market and most widely supported by security companies are the Honeywell Total Connect 1080p Indoor, Nest Cam IQ Indoor, and Alarm.com 1080p Indoor.

Design

Each of the cameras all have a similar “look.”  The indoor cameras are low profile and can inconspicuously sit on a countertop or shelf to avoid your home looking like Fort Knox.  In addition, each can be easily mounted on a wall or ceiling with the included mounting screws.  The only limitation to be aware of is that all of them need to be plugged into a standard power outlet.  This can limit your mounting locations, as you might not want an ugly cord hanging down your wall.

Winner: 3-Way Tie

Picture Quality

The Nest’s 4K CMOS sensor helps it win this category.  Although the Total Connect (3 MegaPixel) and Alarm.com (2 MegaPixel) sensors provide quality HD video, the video from the nest cam is just clearer, crisper and better adjusted to low-light situations.

Recording motion is another important feature of cameras, and many wireless cameras significantly drop quality when someone walks across the screen.  This is where the Alarm.com falls significantly short.  The video clips are choppy, and pausing the video results in a blurred image of anyone walking by.  The Total Connect camera and Nest camera both handle motion much better.

Winner: Nest Cam IQ

Features

All three cameras have an associated phone app where the user can set up recording settings, notifications, and view recorded video.  You can easily create motion boxes around areas that you want to record activity, allowing you to avoid wasting recording space on activity in the picture that you don’t care about.  For example, if the camera view includes a window with a tree behind it, this feature can help avoid recording every time the tree is blown by the wind.

One feature that the Alarm.com camera falls short on is the lack of audio.  Both the Total Connect and Nest Cam IQ can record audio and allow for two-way audio communication.  This means that your wireless camera can double as a baby monitor or front-door camera if needed.  The Total Connect Camera even contains built in audio analytics that can alert you when it hears a baby crying!  However, be aware of your state laws regarding audio recording.  Some states prohibit recording someone’s conversation without their permission/acknowledgement.

Something that make the Nest Cam IQ stand out is its true 24/7 recording.  While the Alarm.com and Total Connect cameras record video clips, the Nest Cam records continuously and flags motion events for easy viewing.  This makes it easier to quickly review previously recorded footage.  WARNING: this constant recording and streaming requires extra bandwidth and can slow your Internet/Wi-Fi speed.  For the people who purchase the cheapest Internet plan and rely on the router provided by the cable company for every device in their office, this feature may be a bad thing.

The Nest Cam IQ also comes with some pretty cool video analytics such as facial recognition and voice detection.  It can differentiate between a person and other movement, and even automatically zoom in on activity during an alert.

For the person who wants it all, the Nest Cam has the most features and best user interface.  However, the Total Connect camera is a close second.

Winner: Nest Cam IQ

Integration

An important feature to note is that the Total Connect camera supports IViewNow video verification integration.  This is a technology that allows your video system to be integrated with your alarm system and allows for central station monitoring of video clips during an alarm.  This can significantly reduce false alarms and increase police response times.  However, Nest just announced that this integration is coming soon for their cameras as well.

The Total Connect and Alarm.com cameras also provide a lot of integration options with the more common home security and home automation systems.  Nest is only compatible with other nest products which currently are more limited than traditional home security products.

Winner: Honeywell Total Connect 1080p

Set-Up and Installation

If you don’t plan on installing the cameras yourself, your local security provider can do it for you (for a fee…).  However, it is important to note that Nest is designed primarily as a DIY product and you may struggle to find quality dealers who can install them for you.

If you do plan on installing the camera yourself, the Nest and Total Connect cameras are pretty much ready out of the box.  Simply download the app, go through the prompts to connect the cameras to your WiFi, and plug it in to a nearby power outlet.

One note about the Total Connect camera is that it currently requires your local Honeywell dealer to activate an account for you prior to installation.  This creates an extra step in the process, but also provides you with more support during installation and service down the road.  However, this will be changing soon once they are available for purchase in big box stores early next year.  You will still have the option to purchase directly from the dealer if you want.

Winner: Tie – Honeywell Total Connect and Nest Cam IQ

Price*

Let’s face it.  Most of us are shopping for wireless cameras because they are a cheaper and easier alternative to a traditional hardwired system.  This fact makes it really hard to swallow the $300 sticker price on the Nest Cam IQ.  There are cheaper models in the Nest line, but you quickly lose the features that make the Nest Cam IQ stand out from the rest.  In addition, many of those features such as video recording and video analytics have a monthly cost associated.  The NestAware service currently runs $10/month for only 10 days of storage and is an additional $5/month for each additional camera.  This service is optional, but what’s the point of owning a $300 camera that doesn’t record?

The Total Connect Camera comes in at a much more reasonable price point of around $150 and has a flat monthly rate of $10/month for 7 days regardless of how many cameras.

Both cameras have 30-day recording plans if needed.

The Alarm.com camera falls in the middle.  The monthly cost is about $15/month and the camera cost is a little high at around $200.

*All prices can vary significantly between dealers.  Some dealers may sell the cameras for less in return for a higher monthly rate.  Some dealers may sell for more with additional support services included.

Winner: Honeywell Total Connect 1080p

Conclusion:

Overall, the camera with the most features and best picture quality is the Nest Cam IQ.  However, you definitely have to “pay to play.”  A four-camera system would run you $1200 and $300/year for the basic plan.  At this price, you may want to look at hardwired solutions instead.

The best “bang for your buck” is Honeywell Total Connect.  It is more affordable at $120, is easily supported by your local security dealer, and can either be professionally installed or shipped to you for a DIY installation. It may lack some of the fancy features of NestAware, but it is still a good quality HD picture and meets the typical needs of most homeowners.

Overall Winner: NestCam IQ

Best Bang for your Buck: Honeywell Total Connect 1080p

Alarm Company Comparison – Are All Monitoring Companies the Same?

Security Systems Denver

Are all alarm monitoring companies basically the same?  Why do monitoring prices vary so much?  Does it really matter who I choose to monitor my alarm system?

We hear these questions regularly.  After nearly 50 years in the alarm business, we have a lot of personal experience and strong opinions about these questions.

First of all, no, not all monitoring companies are the same.  There are dramatic differences in the business models and service models of different alarm monitoring providers.  Let me explain briefly the three main categories of alarm monitoring companies.

Wholesale/Third-Party Monitoring Companies
It is expensive to operate a 24/7 monitoring center.  Therefore, most small alarm sales and installation companies do not operate their own monitoring facility.  Even some not-so-small companies like Comcast don’t operate their own central monitoring station.  Instead they hire a third-party monitoring center to provide the monitoring services for the alarm seller’s clients.

While this service model is very common, it has major drawbacks.  First, the wholesale monitoring companies usually charge a very small fee for a very limited level of service.  The monitoring company’s job is only to receive the alarm signals and make the appropriate notification calls, either with live operators or automated robo-calls.  They typically do not provide technical support or customer service for customers.  Instead, the operators will simply refer the customer and the problem back to the sales/installation company to deal with the next day.  Wholesale monitoring companies are usually large, national call centers which operate on extremely high call volumes.  Therefore, the end-users often experiences disappointing interactions with automated phone systems and abrupt, robotic responses from low-quality call operators.

Second, having one company that installs and services the customer’s alarm system and another company that monitors the system is less than ideal.  If ever there is a problem and/or liability issue, the customer often gets stuck in the middle.  The installing company will likely blame the problem on the monitoring company, and vice versa, in an attempt to avoid responsibility.  The customer, of course, doesn’t have the technical knowledge or information to know who is really responsible for what and suffers the consequences.

Large, National Retail Alarm Companies
The large, national alarm retailers such as ADT, Tyco Security, Stanley Security, Monitronix (Moni), Vivent, etc. operate their own national monitoring centers.  At least their customers aren’t forced into a relationship with a third-party monitoring company.  However, the monitoring and support services are provided from huge call centers in far-away states.  Calling 1-800 numbers and enduring frustrating voice prompts and on-hold queues has become commonplace in many industries.  But when dealing with potential emergency situations at your home or business, you probably don’t want to press “2” for English, enter your account number, and then wait indefinitely for a call-center operator.  So dealing with the large, national monitoring companies is usually not the best option for anyone who actually cares about the personal safety and security of their family and/or assets.

Local/Regional Alarm Companies
Most major metropolitan areas also have one or more local/regional alarm company that is a full-service provider.  They sell the alarm system, install the system, service the system, and monitor the system themselves.  While less common, these local/regional full-service companies are worth seeking out.  They typically offer the best of both worlds.  They are large enough to provide all of the services themselves, yet small enough to care.  The local companies are usually more service oriented, often-being family owned and operated.  Being local, they are fully invested in the local community.  They are typically more personally-connected to the people whom they serve and the products they provide.  They are small enough to know you and your needs, but large enough to serve all of your needs.

Want to see what I am talking about?  Check out the online reviews of the big, national alarm companies and then compare them to the local/regional alarm providers in your area.  You will probably see a significant positive difference in the ratings and comments of the local provider.

In our experience, local/regional full-service alarm providers are by far your best bet to get the service and value that you are looking for when investing in an alarm system and professional alarm monitoring services.

For more helpful information, check out our website at www.securitycentralinc.com.

5 Security Tips to Avoid Being a Victim of Crime


“It was my own dumb fault.” Those were the words of my friend Isabelle as she told me the story of her luxury SUV being stolen from the driveway of her Columbine Country Club home. “I left my purse in the car with my keys in it,” she confessed. She went on to describe that she was lulled into a false sense of security living in her quiet, suburban, high-end neighborhood. She lamented, “I didn’t even think about the possibility of someone stealing my purse, much less my car, as I parked in the driveway for a few minutes.”

How often do we make it easy for criminals by creating an opportunity for them? Doors or windows left unlocked, valuables left in plain sight, alarm systems left disarmed, and keys left in vehicles. They are all examples of the many ways we make it easy for criminals to prey on us.

Why do we do those things? We are all guilty of falling into the same trap as my friend. We don’t like to think that there are bad people with bad intentions in our neighborhoods. As I explained to Isabelle, we all live and work in “safe” neighborhoods. If we didn’t think they were safe, we wouldn’t choose to live and work there! Yet the hard truth is no neighborhood is immune from crime. We need to remember that reality as we make the multitude of small decisions each day about how we secure our homes and businesses.

During a local Neighborhood Watch meeting in my own Highlands Ranch neighborhood following a rash of burglaries, the Douglas County Sheriff’s deputy leading the meeting shared this eye-opening observation about criminals. He explained, “They [criminals] are just like you and me. They get up and drive to work everyday. But their work is trolling through neighborhoods looking for opportunities.”

That is what we all need to remember. There are always bad guys out there driving through YOUR neighborhood looking for their opportunity to turn YOU into their next victim.
With that in mind, always follow these simple and easy security tips to avoid making your home or business an easy target:

1. Keep your doors and windows locked.
2. Store valuables out of sight.
3. Leave outdoor (and some indoor) lights on at night.
4. Trim bushes and trees to eliminate hidden areas.
5. Arm your alarm system whenever you leave or go to bed at night.

By doing these five simple things, you dramatically decrease your chances of becoming a victim of theft, burglary, or worse. We C.A.R.E. about your personal safety and peace of mind, so we hate hearing stories of clients who have become a crime statistic. Let’s all pledge to get back to executing these security basics so we don’t make it easy for the criminals to do their work.

We would be happy to perform a free Signature Security Survey of your home or business to point out security risks. Call us today at 303-721-0111 to speak to a C.A.R.E. Consultant.

Super Hero Of C.A.R.E. Saves the Day

 Mario Ramirez, our I.T. super-hero, is the latest recipient of our quarterly I-C.A.R.E. award that recognizes team members who go above and beyond to C.A.R.E. for our clients, our co-workers, and our community.  In Mario’s case, he went to “Infinity and Beyond” in his heroic efforts this past quarter to solve a particularly challenging and perplexing problem we experienced with our AES radio communication network.

The entire Security Central tech team did an amazing job of responding to and addressing the problem, but it was Super Mario’s creative genius and his ability to piece together a solution with the parts and pieces available that saved the world from doom, as all good super-heroes do.  His efforts were a combination of MacGyver and Apollo 13 ground-control engineers as he used items from our warehouse and his treasure-trove of I.T. components to restore the network to normal operation and maintain the safety and security of our clients!

Rather than bestowing the traditional Crown of C.A.R.E. upon him, we thought it would be more appropriate to outfit him with his very own super-hero costume, complete with the well-deserved “Superman” symbol and obligatory super-hero cape.

If you need someone to save your day, Mario is your (super) man!

Raffle Winners Enjoy New Skybell Video Doorbell

 Have you ever wondered who is at your door when the doorbell rings?  Should I answer or is it just a door-to-door solicitor?  Jim and Marla Diner will no longer have to wonder that as they were the lucky grand prize winners of our recent Customer C.A.R.E. Day raffle.  They won the Honeywell Skybell video doorbell system.

Jordan Jackson, president of Security Central, presented the grand prize to Jim and Marla at their home.  Security Central technician-extraordinaire Harry Levin installed the video doorbell and activated it on the Diners’ smart phones so they can now see, hear, and speak to anyone at their front door from their phones anywhere in the world.  Jim and Marla are quite tech-savvy and security-conscious, so they loved seeing the high-definition view of their front porch pop up on their phones as we rang their new doorbell.

 When we explained that the video doorbell also has a built-in motion detector that can provide early warning when someone approaches their porch, Marla jokingly replied, “Oh, we already have an early warning system… our dog!”  At least now they will be able to quickly see what their dog is barking at!

Jordan Jackson also pointed out to Marla light-heartedly that the Skybell can also be considered a home decorator item as well since the color of the LED’s that illuminate the doorbell is selectable through the app.  Therefore, Marla can modify the doorbell color to be a seasonal decoration such as red for Valentine’s Day, orange for Halloween, green for Christmas, etc.  It’s a silly little feature, but some homeowners love it!

We also had two runner-up winners in our raffle.  Congratulations to Jim Johansen of Insurance Unlimited and Ruth Oborny; they both won three months of free monitoring service.

Be sure to sign up for our raffle next year at our Customer C.A.R.E. Day on May 12, 2018.  You may be our next lucky winner!

Security Central Customer C.A.R.E. Day – 44,000 Lbs. of Success

Saturday May 13, 2017, was another successful Customer C.A.R.E. Day for Security Central.  The sun was shining, flowers were blooming, and clients were smiling as they brought their personal documents to be shredded and old electronics to be recycled.  Hundreds of customers enjoyed the food, fun, and an opportunity to take photos with our special guest… the Furniture Row NASCAR race car #78 driven by Martin Truex, Jr.  Our largest client, Furniture Row, was kind enough to bring one of their NASCAR team race cars to put on display for people to see up close and personal what a 200 MPH race vehicle is really like.  For such an expensive vehicle, we would have expected at least a few luxury touches like cup holders!

Our shredding partner Xpress Shred destroyed over 27,000 lbs. of documents.  That surpassed the record from last year by more than 7,000 lbs!  3R Technologies recycled nearly 15,000 lbs. of old electronics to avoid contaminating our landfills.  Our technical C.A.R.E. team members lifted, carted, and processed every one of those 42,000 lbs.  That is a heck of a morning workout!

While it is always fun to see how much paper and electronics customers bring, we are more excited to see what kind of community impact we can make collecting canned food and cash donations for the Denver Rescue Mission.  Quite honestly, we were disappointed that we only collected about 1,100 lbs. of canned food from clients this year which is down from the typical 2,000 lbs. of past years.  Fortunately, 3R Technologies saved the day by bringing over 1,000 lbs. of food that they collected from their clients!  Together we delivered over a ton of food to the Denver Rescue Mission.  In addition to the food collections, we collected $2,355 in cash donations for the Rescue Mission.  A ton of food and a ton of cash will definitely impact a lot of struggling lives in our community!  Thank you for your support!

Next year we hope set a new record for food and cash donations collected, as one of our core values is giving back to our community.  (Learn more about our Million Dollar Impact Initiative at www.securitycentralinc.com/impact)

Mark your calendars; we hope you will join us Saturday May 12, 2018, to have more fun, donate more food, and impact more lives together.  See you then!

Customer C.A.R.E. Day Shredathon, Electronic Recycling, and Canned Food Drive May 13, 2017

Security Central will host its annual Customer C.A.R.E. Day Shredathon on May 13th this year.  The fun spring tradition will again include FREE shredding of personal paper documents, small-electronic recycling, and a canned food drive to benefit the Denver Rescue Mission.  We hope to avoid the added excitement from last year of the shredder truck catching fire!

Security Central clients will enjoy FREE food, refreshments, prizes, Quick-C.A.R.E. center tours, and security technology demonstrations.  As we strive to make a positive impact on our community, customers are asked to bring donations of non-perishable food to help the hurting and hungry in Denver.  Due to the increased cost of environmental processing, we are asking that anyone who brings CRT Monitors or T.V.’s for recycling make a cash donation to the Denver Rescue Mission of $10 for each T.V./monitor up to 31” and $25 for each T.V. of 32” or larger.

The Customer Appreciation Day activities will be held at the Security Central building located at 7100 S. Clinton Street in Centennial near I-25 and Arapahoe Rd.  The shredding and recycling trucks will be available from 9:00 a.m. until noon on May 13, 2017.

The turnout is always impressive as hundreds of clients bring thousands of pounds of documents and discarded electronics to be properly disposed of.  Even more impressive and impactful is the ton of food donations that community-minded customers bring to feed the homeless through the Rescue Mission program.

By shredding personal documents prior to discarding them, you help reduce your risk of identity theft, so empty out those file drawers and bring your old bank statements, tax returns, and canceled checks.  In addition to properly disposing of unneeded papers, we can also help you get rid of your dusty, outdated electronics.  Discarded computers, printers and cell phones can all be recycled by 3R Technology Solutions, who will be on site for our event.  3R Technology Solutions removes and processes the environmentally hazardous materials from old electronic items and then recycles the remaining materials.  Please note there are certain materials we cannot accept for recycling:

Acceptable Items:

Most Consumer Electronics

Computers, Printers, Faxes, etc.

TV’s/Monitors (up to 31”) – $10 Donation Req’d

TV’s/Monitors (32”+) – $25 Donation Req’d.

Non-Acceptable Items:

Liquids (Paint, Thinners, etc.)

Radioactive or BioHazard Materials

Large Appliances (Refrigerators, Washers/Dryers)

Furniture or Mattresses

Security Central Makes Big Community Impact in 2016

At Security Central we don’t often toot our own horn, but we are excited about the impact we made in 2016 through our Million Dollar Impact Initiative. If you will allow us to brag a little bit, we would like to share with you some of the highlights of our charitable efforts and the impact they had on our community this past year in hope of inspiring you to join us in acts of generosity this coming year.

Security Central’s ultimate goal in all we do is to positively impact lives in four expanding circles of influence: our employees, our clients, our community, and the world. To kick off 2016 we set a big-vision goal for ourselves and declared that we would give away a million dollars to local and international charities who impact our community and the world in ways that we cannot. As a small, local business we knew achieving a goal that big would take us a while, so we gave ourselves ten years to earn and give away the million dollars, but we are committed to making it happen even faster. With the help of great clients like you, we believe we can accelerate our impact and reach the million dollar mark in seven years or less.

In 2016, the first year of our Million Dollar Impact Initiative, Security Central donated over $110,000 to our charity partners. In addition, many clients like you joined us in the effort and donated over $15,000 to amplify the impact. Together, that’s over $125,000 of direct impact on our community and the world! However, it is not just the dollars donated that excite us; it is the real impact on real lives that inspires us to want to work even harder!

The Million Dollar Impact donations were made to carefully-selected local charities such as Denver Rescue Mission, Save Our Youth, Mile High Ministries and others as well as international charities like Hope International, Lifewater International, and Destiny Rescue. All of the charities chosen provide not only a hand out, but also a hand up with programs that are designed to serve the immediate physical needs and the underlying psychological, social, and spiritual needs of those they serve. The contributions of Security Central and our clients funded the following impact:

1. 2,400 Denver homeless received warm, nutritious meals.
2. 1,500 malnourished children in Africa ate real, life-giving meals.
3. 1,200 DPS students became future leaders through leadership mentoring sessions.
4. 1,000 Denver homeless men and women were given shelter for the night.
5. 400 villagers in Africa now enjoy fresh clean water for life.
6. 1 Haitian village once again has a local church after theirs was destroyed by a hurricane.
7. Much, much more!!!

We have always worked hard to make your world a safer place, but we are committed to also making the world a BETTER place. Our Million Dollar Impact initiative is one concrete way we are doing that. We would love to have you join us so we can make a bigger impact even faster!

Security Central Christmas Gingerbread House Contest

What do the Security Central team members do when they are not actively caring for your personal safety and peace of mind?  During the Christmas season, they spend their free moments designing and building super creative gingerbread houses for the annual Security Central Christmas Gingerbread House Competition.  This year the C.A.R.E. Consultant team really pushed everybody to raise the bar on their creations by building a complex battle scene complete with remote-controlled helicopter, army men, fiber optic mortar launcher, and even a destructive dinosaur along with the requisite decorated winter-wonderland gingerbread house and snowmen.  While the slightly-violent scene may not have the traditional feel of “peace on earth and goodwill toward man,” it did get everybody’s creative juices flowing.

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The other S.C.I. teams responded by pouring new effort and ideas into their gingerbread house creations.  Their masterpieces included impressive architectural elements like a pond, a stable, an ice skating rink, a functional smoke-puffing chimney, the warm glow of interior lighting, computer animated graphics and more!

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The winning entry was a North Pole homestead created by the swing-shift Quick-C.A.R.E. Responder team led by Jessie as the creative director and chief architect/builder.  The reindeer stable and private pond were nice touches to the 100% edible winter ranch.  Congratulations Jessie and team!

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Each of the winning team members was awarded a gift card to their favorite lunch place.  Enjoy your meal; you earned it!

Great job everyone!  Each of the gingerbread houses showed tremendous creativity and care!

Merry Christmas!

Denver Neighborhoods with Most Burglaries

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Denver Channel 7 recently ran a segment highlighting neighborhoods in Denver that had the most burglaries based on Denver Police Department crime reports. While some of the neighborhoods noted might not be surprising such as Five Points and Montbello, some higher-end neighborhoods such as Stapleton which are often perceived as “safe neighborhoods” are in the Top 10 list. The article also mentions that even suburban communities such as Highlands Ranch are not immune to the unfortunate reality of burglaries.

The information presented in the story is a great reminder to always lock your doors and windows and to always arm your security alarm system.  Don’t be an easy target!  Most burglars looks for easy entry through unsecured openings.

The article briefly mentions two common break-in methods that we have certainly seen used often in recent years.  First is breaking in through the overhead garage door by using a pry bar and a hook to grab the automatic opener release rope/handle.  Once the automatic opener is released, the intruders can simply lift the overhead garage door, slip inside through the unlocked entry door to the house, and do their damage totally out of sight.  To combat this entry method, we recommend removing the handle from the opener release rope.  That way it is more difficult for the intruders to hook it and pull it.

The second common entry method is simply kicking in a door.  In most cases, before kicking in the door, the intruder will ring the door bell to see if anyone is home.  We have a number of clients who ignored the door bell, because they were busy in the house or could see that the person at the door was not anyone who was expected, only to suddenly find themselves face to face with the intruder who just kicked in the door thinking that no one was home.  Therefore, it is important to always make any person at your front door aware that you are home.  Even if you don’t want to answer the door, make lots of noise inside the house so the potential intruder knows the home is occupied.

Here is a link to the Denver Channel 7 story:

http://www.thedenverchannel.com/news/investigations/these-are-the-neighborhoods-with-the-most-home-burglaries-in-denver

No matter which neighborhood you live in. Always be smart and be safe!