Super Hero Of C.A.R.E. Saves the Day

 Mario Ramirez, our I.T. super-hero, is the latest recipient of our quarterly I-C.A.R.E. award that recognizes team members who go above and beyond to C.A.R.E. for our clients, our co-workers, and our community.  In Mario’s case, he went to “Infinity and Beyond” in his heroic efforts this past quarter to solve a particularly challenging and perplexing problem we experienced with our AES radio communication network.

The entire Security Central tech team did an amazing job of responding to and addressing the problem, but it was Super Mario’s creative genius and his ability to piece together a solution with the parts and pieces available that saved the world from doom, as all good super-heroes do.  His efforts were a combination of MacGyver and Apollo 13 ground-control engineers as he used items from our warehouse and his treasure-trove of I.T. components to restore the network to normal operation and maintain the safety and security of our clients!

Rather than bestowing the traditional Crown of C.A.R.E. upon him, we thought it would be more appropriate to outfit him with his very own super-hero costume, complete with the well-deserved “Superman” symbol and obligatory super-hero cape.

If you need someone to save your day, Mario is your (super) man!

Raffle Winners Enjoy New Skybell Video Doorbell

 Have you ever wondered who is at your door when the doorbell rings?  Should I answer or is it just a door-to-door solicitor?  Jim and Marla Diner will no longer have to wonder that as they were the lucky grand prize winners of our recent Customer C.A.R.E. Day raffle.  They won the Honeywell Skybell video doorbell system.

Jordan Jackson, president of Security Central, presented the grand prize to Jim and Marla at their home.  Security Central technician-extraordinaire Harry Levin installed the video doorbell and activated it on the Diners’ smart phones so they can now see, hear, and speak to anyone at their front door from their phones anywhere in the world.  Jim and Marla are quite tech-savvy and security-conscious, so they loved seeing the high-definition view of their front porch pop up on their phones as we rang their new doorbell.

 When we explained that the video doorbell also has a built-in motion detector that can provide early warning when someone approaches their porch, Marla jokingly replied, “Oh, we already have an early warning system… our dog!”  At least now they will be able to quickly see what their dog is barking at!

Jordan Jackson also pointed out to Marla light-heartedly that the Skybell can also be considered a home decorator item as well since the color of the LED’s that illuminate the doorbell is selectable through the app.  Therefore, Marla can modify the doorbell color to be a seasonal decoration such as red for Valentine’s Day, orange for Halloween, green for Christmas, etc.  It’s a silly little feature, but some homeowners love it!

We also had two runner-up winners in our raffle.  Congratulations to Jim Johansen of Insurance Unlimited and Ruth Oborny; they both won three months of free monitoring service.

Be sure to sign up for our raffle next year at our Customer C.A.R.E. Day on May 12, 2018.  You may be our next lucky winner!

Security Central Customer C.A.R.E. Day – 44,000 Lbs. of Success

Saturday May 13, 2017, was another successful Customer C.A.R.E. Day for Security Central.  The sun was shining, flowers were blooming, and clients were smiling as they brought their personal documents to be shredded and old electronics to be recycled.  Hundreds of customers enjoyed the food, fun, and an opportunity to take photos with our special guest… the Furniture Row NASCAR race car #78 driven by Martin Truex, Jr.  Our largest client, Furniture Row, was kind enough to bring one of their NASCAR team race cars to put on display for people to see up close and personal what a 200 MPH race vehicle is really like.  For such an expensive vehicle, we would have expected at least a few luxury touches like cup holders!

Our shredding partner Xpress Shred destroyed over 27,000 lbs. of documents.  That surpassed the record from last year by more than 7,000 lbs!  3R Technologies recycled nearly 15,000 lbs. of old electronics to avoid contaminating our landfills.  Our technical C.A.R.E. team members lifted, carted, and processed every one of those 42,000 lbs.  That is a heck of a morning workout!

While it is always fun to see how much paper and electronics customers bring, we are more excited to see what kind of community impact we can make collecting canned food and cash donations for the Denver Rescue Mission.  Quite honestly, we were disappointed that we only collected about 1,100 lbs. of canned food from clients this year which is down from the typical 2,000 lbs. of past years.  Fortunately, 3R Technologies saved the day by bringing over 1,000 lbs. of food that they collected from their clients!  Together we delivered over a ton of food to the Denver Rescue Mission.  In addition to the food collections, we collected $2,355 in cash donations for the Rescue Mission.  A ton of food and a ton of cash will definitely impact a lot of struggling lives in our community!  Thank you for your support!

Next year we hope set a new record for food and cash donations collected, as one of our core values is giving back to our community.  (Learn more about our Million Dollar Impact Initiative at www.securitycentralinc.com/impact)

Mark your calendars; we hope you will join us Saturday May 12, 2018, to have more fun, donate more food, and impact more lives together.  See you then!

Customer C.A.R.E. Day Shredathon, Electronic Recycling, and Canned Food Drive May 13, 2017

Security Central will host its annual Customer C.A.R.E. Day Shredathon on May 13th this year.  The fun spring tradition will again include FREE shredding of personal paper documents, small-electronic recycling, and a canned food drive to benefit the Denver Rescue Mission.  We hope to avoid the added excitement from last year of the shredder truck catching fire!

Security Central clients will enjoy FREE food, refreshments, prizes, Quick-C.A.R.E. center tours, and security technology demonstrations.  As we strive to make a positive impact on our community, customers are asked to bring donations of non-perishable food to help the hurting and hungry in Denver.  Due to the increased cost of environmental processing, we are asking that anyone who brings CRT Monitors or T.V.’s for recycling make a cash donation to the Denver Rescue Mission of $10 for each T.V./monitor up to 31” and $25 for each T.V. of 32” or larger.

The Customer Appreciation Day activities will be held at the Security Central building located at 7100 S. Clinton Street in Centennial near I-25 and Arapahoe Rd.  The shredding and recycling trucks will be available from 9:00 a.m. until noon on May 13, 2017.

The turnout is always impressive as hundreds of clients bring thousands of pounds of documents and discarded electronics to be properly disposed of.  Even more impressive and impactful is the ton of food donations that community-minded customers bring to feed the homeless through the Rescue Mission program.

By shredding personal documents prior to discarding them, you help reduce your risk of identity theft, so empty out those file drawers and bring your old bank statements, tax returns, and canceled checks.  In addition to properly disposing of unneeded papers, we can also help you get rid of your dusty, outdated electronics.  Discarded computers, printers and cell phones can all be recycled by 3R Technology Solutions, who will be on site for our event.  3R Technology Solutions removes and processes the environmentally hazardous materials from old electronic items and then recycles the remaining materials.  Please note there are certain materials we cannot accept for recycling:

Acceptable Items:

Most Consumer Electronics

Computers, Printers, Faxes, etc.

TV’s/Monitors (up to 31”) – $10 Donation Req’d

TV’s/Monitors (32”+) – $25 Donation Req’d.

Non-Acceptable Items:

Liquids (Paint, Thinners, etc.)

Radioactive or BioHazard Materials

Large Appliances (Refrigerators, Washers/Dryers)

Furniture or Mattresses

Security Central Makes Big Community Impact in 2016

At Security Central we don’t often toot our own horn, but we are excited about the impact we made in 2016 through our Million Dollar Impact Initiative. If you will allow us to brag a little bit, we would like to share with you some of the highlights of our charitable efforts and the impact they had on our community this past year in hope of inspiring you to join us in acts of generosity this coming year.

Security Central’s ultimate goal in all we do is to positively impact lives in four expanding circles of influence: our employees, our clients, our community, and the world. To kick off 2016 we set a big-vision goal for ourselves and declared that we would give away a million dollars to local and international charities who impact our community and the world in ways that we cannot. As a small, local business we knew achieving a goal that big would take us a while, so we gave ourselves ten years to earn and give away the million dollars, but we are committed to making it happen even faster. With the help of great clients like you, we believe we can accelerate our impact and reach the million dollar mark in seven years or less.

In 2016, the first year of our Million Dollar Impact Initiative, Security Central donated over $110,000 to our charity partners. In addition, many clients like you joined us in the effort and donated over $15,000 to amplify the impact. Together, that’s over $125,000 of direct impact on our community and the world! However, it is not just the dollars donated that excite us; it is the real impact on real lives that inspires us to want to work even harder!

The Million Dollar Impact donations were made to carefully-selected local charities such as Denver Rescue Mission, Save Our Youth, Mile High Ministries and others as well as international charities like Hope International, Lifewater International, and Destiny Rescue. All of the charities chosen provide not only a hand out, but also a hand up with programs that are designed to serve the immediate physical needs and the underlying psychological, social, and spiritual needs of those they serve. The contributions of Security Central and our clients funded the following impact:

1. 2,400 Denver homeless received warm, nutritious meals.
2. 1,500 malnourished children in Africa ate real, life-giving meals.
3. 1,200 DPS students became future leaders through leadership mentoring sessions.
4. 1,000 Denver homeless men and women were given shelter for the night.
5. 400 villagers in Africa now enjoy fresh clean water for life.
6. 1 Haitian village once again has a local church after theirs was destroyed by a hurricane.
7. Much, much more!!!

We have always worked hard to make your world a safer place, but we are committed to also making the world a BETTER place. Our Million Dollar Impact initiative is one concrete way we are doing that. We would love to have you join us so we can make a bigger impact even faster!

Security Central Christmas Gingerbread House Contest

What do the Security Central team members do when they are not actively caring for your personal safety and peace of mind?  During the Christmas season, they spend their free moments designing and building super creative gingerbread houses for the annual Security Central Christmas Gingerbread House Competition.  This year the C.A.R.E. Consultant team really pushed everybody to raise the bar on their creations by building a complex battle scene complete with remote-controlled helicopter, army men, fiber optic mortar launcher, and even a destructive dinosaur along with the requisite decorated winter-wonderland gingerbread house and snowmen.  While the slightly-violent scene may not have the traditional feel of “peace on earth and goodwill toward man,” it did get everybody’s creative juices flowing.

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The other S.C.I. teams responded by pouring new effort and ideas into their gingerbread house creations.  Their masterpieces included impressive architectural elements like a pond, a stable, an ice skating rink, a functional smoke-puffing chimney, the warm glow of interior lighting, computer animated graphics and more!

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The winning entry was a North Pole homestead created by the swing-shift Quick-C.A.R.E. Responder team led by Jessie as the creative director and chief architect/builder.  The reindeer stable and private pond were nice touches to the 100% edible winter ranch.  Congratulations Jessie and team!

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Each of the winning team members was awarded a gift card to their favorite lunch place.  Enjoy your meal; you earned it!

Great job everyone!  Each of the gingerbread houses showed tremendous creativity and care!

Merry Christmas!

Denver Neighborhoods with Most Burglaries

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Denver Channel 7 recently ran a segment highlighting neighborhoods in Denver that had the most burglaries based on Denver Police Department crime reports. While some of the neighborhoods noted might not be surprising such as Five Points and Montbello, some higher-end neighborhoods such as Stapleton which are often perceived as “safe neighborhoods” are in the Top 10 list. The article also mentions that even suburban communities such as Highlands Ranch are not immune to the unfortunate reality of burglaries.

The information presented in the story is a great reminder to always lock your doors and windows and to always arm your security alarm system.  Don’t be an easy target!  Most burglars looks for easy entry through unsecured openings.

The article briefly mentions two common break-in methods that we have certainly seen used often in recent years.  First is breaking in through the overhead garage door by using a pry bar and a hook to grab the automatic opener release rope/handle.  Once the automatic opener is released, the intruders can simply lift the overhead garage door, slip inside through the unlocked entry door to the house, and do their damage totally out of sight.  To combat this entry method, we recommend removing the handle from the opener release rope.  That way it is more difficult for the intruders to hook it and pull it.

The second common entry method is simply kicking in a door.  In most cases, before kicking in the door, the intruder will ring the door bell to see if anyone is home.  We have a number of clients who ignored the door bell, because they were busy in the house or could see that the person at the door was not anyone who was expected, only to suddenly find themselves face to face with the intruder who just kicked in the door thinking that no one was home.  Therefore, it is important to always make any person at your front door aware that you are home.  Even if you don’t want to answer the door, make lots of noise inside the house so the potential intruder knows the home is occupied.

Here is a link to the Denver Channel 7 story:

http://www.thedenverchannel.com/news/investigations/these-are-the-neighborhoods-with-the-most-home-burglaries-in-denver

No matter which neighborhood you live in. Always be smart and be safe!

Security Central Teamwork Strikes Again

Quick-CARE-Center-1“I noticed that the graveyard responders are kind of overwhelmed in the mornings when we don’t have an additional person scheduled at 6:00 a.m. to help.  Would it be okay if I came in a couple of hours early on those days so I can help them before my shift starts?”  That is what Ashley asked Brandy our General Manager when Ashley saw her teammates in need.  Ashley didn’t just point out the problem and wait for Brandy to fix it.  Instead, Ashley demonstrated the epitome of teamwork.

Teamwork starts with truly caring about your teammates.  Ashley knows what it feels like to be swamped with phone calls and alarms when we are understaffed.  She saw her nocturnal teammates feeling the same burden and asked herself what she could do to help.  It would have been easy for Ashley to think about how hard she is already working on the day shift with her additional responsibilities and conclude that someone else should pitch in to help.  But she couldn’t sit idly and watch her teammates suffer.  She decided she would rather sacrifice her own sleep and come in at 6:00 a.m. to help shoulder the load together.

Isn’t that the kind of teammate you want on your team?  Doesn’t having support like that make it easier and more enjoyable to tackle tough challenges?  Then ask yourself what you can do to be a teammate like that.  Everyone acting Q.B.Q. and pitching in to help one another C.A.R.E. for our clients… that is what makes our Security Central team amazing!

Creating Safe Workplaces

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We live in a dangerous world.  The news headlines remind us of that all too often as with the recent massacres in San Bernadino and Paris. We here in Colorado have suffered more than our share of mass shooting attacks.  Colorado Springs Planned Parenthood.  Columbine.  The Aurora Theater.  New Life Church.  Chuck E. Cheese.  The simple mention of those words brings back raw, painful emotions for many of us.

All of those tragedies have a number of common elements, but one that is often overlooked is they all occurred in workplaces.  It is an unfortunate reality now that as business owners, managers, and employees, we all must be on guard against the threat of evil attacks in our work environments.  We each have a moral and fiscal responsibility to help protect our employees, coworkers, and customers whether we work in an office, a retail store, a church, or a school.

Many customers have turned to Security Central to help them create safer workspaces and to develop action plans to combat the threat of an active attack in their workplace.  Security Central offers a number of solutions that can increase the safety and security of different work environments.

Keyless Entry Systems.
One of the best ways to reduce the risk of mass murders at your workplace is to limit access to densely-populated areas.  Keyless entry systems allow you to maintain control of who enters certain areas of your building.  With the simple flash of a badge or entry of a PIN, authorized employees can enter private, secured areas quickly and easily while unauthorized persons are kept outside of the secure area.  By limiting public access to designated lobbies or conference areas, you can create a safe space for your employees to work productively in their private office areas.

Video Intercom Systems.
Of course every workplace must accommodate visitations by vendors, stakeholders, prospective applicants, etc.  But how do you maintain safety and security while providing convenience for your customers and visitors?  Video intercom systems can help bridge that gap.  With an affordable, easy-to-use video intercom in place, your receptionist can see who is at your door, greet them verbally, and then either open the door personally to escort them in or release the door electronically with the push of a button to allow the UPS delivery man to enter.

Emergency Notification and Lock-Down Systems.
In the event of an imminent threat against your employees, it is important to have an emergency-response plan and to be able to initiate that plan quickly and easily.  Our integration technology can lock down doors, activate emergency notification lights and/or announcements, and summon police assistance all with the simple push of a button.  Equipped with small, portable panic buttons, your receptionist, team supervisors, and managers can easily become protective watchdogs for the rest of the team to quickly activate emergency protocols.

Video Surveillance Systems.
Many people think of video surveillance systems only as a tool to catch shoplifters or vandals.  While today’s high-definition cameras can certainly do those things, remotely-viewable video systems are far more valuable as a management tool and an emergency-response asset.  The first challenge in any emergency situation is trying to understand what is happening amid the chaos and confusion.  Being able to pull up camera views on a computer or smart phone provides invaluable information to decision makers so they can better understand what the problem is, where it is occurring, and how to best respond.  Strategically placed cameras throughout your workplace enable you to manage your operations much more effectively whether during an emergency or just a typical day.

In the past, corporate security focused on protecting the physical assets of a company such as cash, inventory, computers, and equipment.  Today we must recognize that the most valuable asset any organization has is its employees, and we all must take tangible action to protect those irreplaceable human assets.  Call Security Central today to learn more about how you can create a workplace that is safe, secure, and productive.

Alarm Communication Technology Changes – Lose Your Land Line

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Anyone who is married or has teenagers knows effective communication can be a challenge.  Sometimes you have to change your communication methods in order to get your message across clearly.  In today’s rapidly changing technological world, your alarm system may need to change its communication method to effectively send important alarm signals to our Quick-C.A.R.E. monitoring center.

Alarm systems have traditionally used analog telephone lines to communicate with central monitoring centers like Security Central.  But more and more homes and businesses are eliminating their traditional “land line” and choosing instead to communicate via cell phones, cable modems, and/or internet-based VOIP phone services. Canceling your land line or changing phone service providers can completely disable your alarm system’s ability to report an alarm event if you are not properly equipped.  Fortunately, Security Central offers numerous alternative communication options that allow your alarm system to communicate securely without a traditional phone line.

Most current-generation alarm systems support add-on modules that enable alarm communication via cellular, internet, or long-range radio.  By adding one of these alternative communication modules, you can maintain your safety and security while eliminating your land line that receives all of those annoying political calls during this election season!

Eliminating unwanted calls and reducing monthly costs may be reasons enough to update your alarm communication methods, but there are more benefits to be enjoyed as well.  The new cellular and internet broadband alarm communicators also enable you to take advantage of 21st century features such as remote control of your alarm system from your smart phone, tablet or computer.

Have you ever driven away from your home or business and then wondered if you set the alarm?  In the past you would either have to turn around and drive back to double check or worry the entire time you are away.  Not anymore.  With the new smart phone apps, you can simply pull up your alarm system on your phone and confirm if it is armed.  If it is not, simply arm the alarm system with a single tap of your phone’s screen.  Need to disarm or reset your alarm system for a visitor, vendor, or new employee?  Again, the new remote-control apps allow you to be in total control of your alarm system no matter where you are.

If your alarm system is still using a land line to communicate alarm signals, give us a call today to learn how freeing and affordable upgrading your alarm communication technology can be.  You don’t need to hang on to that old land line just for your alarm system.  We are here to C.A.R.E. for your personal safety and peace of mind, no matter how you choose to communicate!