If you’re new to the concept of security and the services we offer, some of the terms on our Web site may be unfamiliar to you. Following is a list of terms and their descriptions to help clarify their meaning and relationship to security-oriented services.

Access Controls
An integrated system of electronic door locks and computerized control hardware that unlock doors based on a preset time schedule, presence of a valid access card, or entry of a valid PIN number or other personal verification.

CCTV System
An integrated system of Closed Circuit Television cameras, recording device(s), and viewing monitor(s) to allow viewing of events in real-time or playback mode.

Dispatch Center
The portion of our facility where alarm signals are received and handled to notify the proper authorities, responsible parties, homeowners, etc. 24 hours a day.

Employee Tracking
Creating and archiving a record of when an employee enters and exits a business. Various levels of tracking can be achieved through alarm system monitoring, card access systems, and CCTV systems.

Environmental Controls
Sensors that detect abnormal conditions in a particular environment such as high temperature, low temperature, water leakage, humidity levels, etc. in order to alert proper personnel before assets in the area are compromised.

Fire Detection
An integrated system of sensors that can detect a fire via the presence of smoke, rapidly rising temperature, extreme heat, etc.

Integrated Security Systems
A combination of sensors, control units, and software that work together to allow the authorized user(s) of the system to protect lives and property against various threats.

Intrusion Detection
The portion of an Integrated Security System that is designed to detect an unauthorized entry into a protected area.

Monitoring
The process of receiving and responding to signals that are generated by detection equipment at protected premises. The pertinent information is then relayed to the appropriate personnel, i.e. Police Department, Fire Department, homeowner, business owner, etc.

Open/Close Reports
The monitoring of each time a security system is armed or disarmed by a particular person(s). This information can be used to verify employee time records, business hours, unauthorized employee entries, etc.

Proximity Card
A card containing specific cardholder information that can be recognized by an access control card reader whenever the card is held within the appropriate distance or proximity to the reader.

U.L. Approved
Certification that a particular product or service has been inspected by Underwriters Laboratories for proper design, operation, and reliability.

Verified Time Schedule Events
The monitoring process of matching security system arming and disarming activity with a customer-defined time schedule to ensure that a particular area is secured by a specific time and remains secured until the predefined opening time.